Privacy Policy
This is the same policy served in the YOYO Shopify admin. The live Shopify-required URL is https://app.cashloyalty.co/privacy-policy.
We at YOYO are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy outlines how we collect, use, and safeguard information related to merchants and their customers while delivering our loyalty app services. By using YOYO, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
• Merchant Data: We collect information such as business name, email, and store-related data to provide and improve our services. • Customer Data: We collect customer information shared with us by the merchant and Shopify, including but not limited to purchase history and participation in loyalty programs. • Usage Data: We may collect data about app usage to monitor performance and enhance the user experience.
2. How We Use Your Information
• Deliver and improve our loyalty program services. • Provide merchants with insights and analytics related to customer engagement. • Ensure proper functionality of the app and troubleshoot issues. • Comply with legal obligations and protect against fraud or misuse.
3. Data Security
We implement advanced security measures to protect your data, including: • Encryption of sensitive information during transmission and storage. • Regular security audits and updates to prevent unauthorized access. • Strict access controls to limit access to data only to authorized personnel.
4. Data Sharing and Disclosure
We do not sell or share your data with third parties, except: • When required by law or governmental authority. • With service providers who assist us in delivering the app's functionality, under strict confidentiality agreements.
5. Merchant Responsibilities
As a merchant, you are responsible for: • Informing your customers about the data collected and ensuring appropriate consent is obtained. • Complying with data privacy regulations relevant to your region or industry.
6. Data Retention
We retain collected data for as long as necessary to provide our services or as required by applicable laws. Merchants can request deletion of their data by contacting our support team.
7. Updates to the Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. Merchants are encouraged to review this page periodically for the latest information.
8. Contact Information
If you have any questions about this Privacy Policy or your data, please contact our support team at luna@cashloyalty.co.